The people behind Elevate[

Launching a wrap platform is not easy. Despite being a relatively new market, you only have to look at the number of unsuccessful ventures in the UK so far to realise how difficult it can be. With experience of wraps from its Australian venture, AXA understands the right way to go about such a task.
 

Going beyond the financial services industry has been vital to deliver Elevate – we’ve employed people for their track records of exceptional customer service, IT innovation, marketing, business consultancy and business development expertise.

• Experts have been taken from AXA around the world to work on Elevate.
• We’ve also looked beyond AXA and employed experienced people from the financial services industry and other platform providers.
• We’ve set up a new, platform specific customer services team, and put each member through an 11-week training course (parts of which were designed by financial advisers).
• To focus on the specific needs of the platform market, we've opened new offices in Bristol.

Meet some of the people behind Elevate.

As a distinct business unit of AXA Portfolio Services Limited, we’ve had the opportunity to develop our own culture. Key to our success is how we 'interact' with our customers and each other. We’ve called this our DNA and it forms the basis of everything we do and is core to the delivery of Elevate.

• Be positive and courageous.
• Here for customers.
• Take ownership.
• Be joined up.
• Keep it simple.

“Wrap platforms are a new and different way of doing business in the financial services industry. To be a true success, such a venture requires providers to start with a blank sheet and develop customer-centric values and a culture that promotes innovation.” Paula Searle, People and Culture Manager. If you want to be part of something new and exciting, take a look at our current vacancies at StepStone Solutions -- globalsuccessor.com (please note that this website may not be regulated by the Financial Services Authority and as it is not operated by AXA we cannot be liable for its content).