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Elevate update

12 September 2017

Elevate 19.0 coming soon

Revised implementation dates



Further to our recent communications informing you of the delay to Elevate 19.0, we can confirm the revised implementation dates are the 23 & 24 September.

Platform downtime

The platform will therefore be unavailable on Saturday 23 September and Sunday 24 September 2017. The work allows us to continue to make improvements to Elevate.

In-progress wizard deletions

Please make sure all wizards have been fully completed and submitted by 18:00 on 22 September 2017 to avoid any inconvenience.

Impacted wizards:

  • New client product purchase/transfer (all account types)
  • Existing client top-ups and new product purchase/transfer (all account types)
  • New and existing client quote (illustrations).

For more information on impacted wizards, please get in touch with your usual Elevate contact.