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19 September 2017
The Elevate platform will be unavailable
On Saturday 23 and Sunday 24 September 2017 we will be making changes to the platform resulting in it being unavailable.
We are making improvements as part of our on-going commitment to enhance the platform. These include exciting changes to our processes for placing new business and additional investments on Elevate largely resulting from your feedback, with the aim of making it easier for you and your clients to do business using Elevate.
Creating new Elevate accounts and adding product wrappers/top ups and Investment Selection Tool enhancements
We will be making the following improvements:
Please complete all in-progress wizards
Unfortunately for us to make all the updates to the platform, any client data held within the following in-progress wizards will not be saved.
Please make sure all wizards have been fully completed and submitted by 18:00 on 22 September 2017 to avoid any inconvenience.
Impacted wizards:
We're sorry for the inconvenience this may cause, however for us to make the updates to the platform this cannot be avoided. Please call your Elevate contact if you have any questions or require support.