This content is for customers. If you are an adviser please visit our adviser site

Contact us

Got a question? Get in touch

Whether it's about our products and services or you're looking for policy information, we want to help you find the right answer quickly. Get in touch either by phone, by email or by letter.

Call us

Call us

0345 600 2399
We're here to help Monday - Friday, 8am - 6pm.
Calls may be recorded.

Write to us

Write to us

Elevate
Winterthur Way, Basingstoke, Hampshire. RG21 6SZ
or email us at enquiries@elevateplatform.co.uk

Elevate complaints

Elevate complaints

For complaints relating to the Elevate platform, call us on 0333 006 3522 or send us an email.

Email communication is not encrypted or secure and it could be intercepted and read. Please do not include any personal or confidential information in any message.


Tell us about a bereavement

We're sorry to hear about your loss and we'd like to help, so please get in touch. We’ve put together the steps you need to take and information you’ll need to provide.